Cancellation Policy and Return
We make it easy for you to return your online-order. Please note that you have to bear the return costs.
Please fill in the fields in the form below.
You are entitled to cancel this contract within a period of two weeks without giving any reason.
The cancellation period is two weeks from the day you or a third party you have nominated other than the carrier has received the last items.
To exercise your right of cancellation you have to inform us
D - 86720 Nördlingen
Tel.: +49(0)90 81 240 88 42
in a clear statement (e.g. a letter sent by post or an e-mail) about your decision to cancel this contract.You may use the model cancellation form, if you wish, but you are not obliged to.
To observe the cancellation period it shall be sufficient to post the statement that you wish to exercise your cancellation right before expiration of the cancellation period.
Consequences of Cancellation
If you cancel this contract, we will refund all payments we received from you, including delivery costs (with the exception of any additional costs resulting from your choosing a different type of delivery from the cheapest standard delivery we offered), without undue delay and at the latest within 14 days from the day we received your statement that you are cancelling your contract. We will make the refund using the same means of payment that you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees as a result of the refund. We can refuse to return the payment until we have received all goods or until you provide evidence that you have dispatched the goods, whichever is earliest.
You shall send or give back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us. The deadline shall be met, if you send back the goods before the period of 14 days has expired. You shall bear the return shipping cost.
You shall only be liable for any loss of value, if it is due to handling of the goods which is not necessary to establish the nature, characteristics and functioning of the items.
Model Cancellation Form
(If you wish to cancel the contract, please fill in the form and return it to us)
- To Max-Emanuel Hildebrand, Zeitblomweg 4, D - 86720 Nördlingen, E-Mail: firstname.lastname@example.org:
- I/We (*) hereby cancel the contract concluded by me/us (*) on the purchase of the following goods (*) /the provision of the following service (*)
- Ordered on (*) /received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature(s) of consumer(s) (only in case of notification on paper)
(*) Please delete as appropriate